Thursday, 10 December 2015
Whether in a business setting or an interpersonal context, effective communication facilitates various activities and strengthens relationships. In a dynamic and competitive economy such as Perth, where the business community has grown by an impressive 14 per cent since 2006 (according to official city data), the ability to effectively communicate one's needs or ideas becomes increasingly crucial. A number of subtle variables within any exchange of information can have a very real impact upon the success of any communications strategy. Communicators should learn to take into account several variables that may not always meet the eye. What are some of these issues and how can a third-party coach help anyone to enhance their skills?
Tuesday, 27 October 2015
One of the best tools for communication skills training is the Process Communication Model® (PCM). Training providers that cater to organisations in and out of Perth, such as UP Communication, make use of PCM in their various programs. Psychologist Taibi Kahler developed this model by adding concepts from the Miniscript and Drivers into Transactional Analysis theory and continuously refines the concept to this day. People from many fields use PCM today, including those involved in corporate management, education, interpersonal communication and instantaneous call centre interaction analysis. Some notable uses in history, to name a few, have to do with the NASA astronaut selection and Bill Clinton’s political campaign, as highlighted in The Journal of Process Communication.
Sunday, 13 September 2015
The bad boss stereotype: a shouting, red-faced and arrogant person, publicly shaming subordinates, tearing up reports heartlessly, and always on the hunt for someone to bully at whim. While some managers do fit the above description, more often than not, bad bosses are well-meaning people who are not entirely aware of their actions. If you’ve ever felt the need to improve your leadership skills (or lack thereof), here are six indicators worth noting. 1. Do you admit to your mistakes? Managers often feel the need to project authority and confidence, which is not necessarily a bad thing. Claiming accountability for one’s mistakes, however, should not be seen as a sign of weakness. At all times, weigh your decisions carefully and see whether they serve the greater good rather than your ego.
Various factors come into play when it comes to business success. According to Business Review Australia, positive communication is a crucial element of business development. Entrepreneurs and employers who do not acknowledge this fact often fail to maximise their business’ potential for improvement. Simply put, positive communication should be a top priority if you want to attain success. Learn more about the key areas where positive communication should be applied. Employee Job Satisfaction A happy employee is a productive employee, so goes the popular saying. Communication, a two-way street, is necessary for employees to feel empowered. The ideal environment is one where information flows upward, from the entry level positions to their superiors, and vice versa. Employees can give feedback freely to managers without fear of reprisal, while managers provide their direct reports including coaching required for professional growth.
The typical workplace teems with all sorts of personalities, attitudes, and motivations. This diversity enriches but it can also be a source of conflict. Unresolved conflict in the workplace can impact your business through decreased productivity, uncooperative behaviour, and attrition. According to research by the Queensland Government, 30 per cent of a manager’s time is spent resolving disputes in the workplace. Equipping your employees with the right techniques for effectively dealing with conflict in and out of the workplace can help your organisation overcome challenges along the way.
Monday, 7 September 2015
Circumstances notwithstanding, factors such as income, professional success, and quality of life are often commensurate to a person’s knowledge and skills. For this reason, most parents want their children to achieve their full intellectual potential. Proper development of your child’s intellect will enable him to make better decisions and become a productive and responsible citizen. Intelligence is not determined entirely by genetics, however. According to a Forbes.com article, the environment in which a child is raised, as well as the rearing methods, can influence both his academic and social intellect to a considerable degree. In other words, effective communication goes hand in hand with good parenting when it comes to raising an intellectually well-rounded child.